It facilitates connectivity with the customer and gives the ability to respond in a meaningful way. Synergy has been recognised by Feefo for consistently delivering a best-in-class customer experience, achieving the Feefo Gold Trusted Service Award for 6 consecutive years and is now a winner of the first Feefo Platinum Trusted Service Award.įeedback is openly shared among the Synergy team on a regular basis, creating a continuous improvement culture within the company with valuable insights gained driving further improvements to customer experience.
The Solution Having the increased visibility of real reviews from verified customers has allowed Synergy to further enhance their reputation, credibility and success for delivering an excellent customer experience – the very principle on which the business was founded in 2006. Is your customer acquisition strategy up to scratch? How to identify opportunities and build your growth strategy Why retention is just as important to your business as acquisition Learn how to measure and enhance your customer experience Spot themes in your review content and learn more about your business Tag, track and report on key themes that are important to you across your feedback Respond to reviews, create campaigns and tailor reports Help customers find the most relevant feedback – fast! Improve your online visibility and qualify for those all-important Google starsīring reviews to life with user-generated content Seamlessly add your Feefo reviews to your Facebook advertising
Use reviews to create better performing paid search adsĪutomatically enhance your ad campaigns with review snippets Reach out at any stage of the journey with tailored feedback requestsĮngage with your customers anywhere, any timeĭiscover how your customers feel toward your business in an instantĬollect reviews in your stores as well as on your websiteĪccess a wider audience for feedback anywhere, anytime
0 kommentar(er)
